Using Performance Information to Facilitate Decisionmaking in Transportation Logistics
Author | : James Shuler |
Publisher | : Lulu.com |
Total Pages | : 374 |
Release | : 2009-09-08 |
ISBN-10 | : 9780557096435 |
ISBN-13 | : 055709643X |
Rating | : 4/5 (43X Downloads) |
Download or read book Using Performance Information to Facilitate Decisionmaking in Transportation Logistics written by James Shuler and published by Lulu.com. This book was released on 2009-09-08 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assesses whether, and to what extent, senior logistics executives use performance information when making logistics-related decisions. The research examines the performance management and measurement systems and processes within three major government organizations; determines what conditions, if any, affect logistics processes and how the organizations measure them; and explores whether senior officials use this information in their decisionmaking. Case studies were conducted on the United States Department of Defense (DOD), the United States Postal Service (USPS), and the United States Department of Energy (DOE). Based on 12 critical practices that the United Stated General Accounting Office has identified for federal agencies to use in assessing compliance with the Government Performance and Results Act of 1993 (GPRA), 28 evaluation factors were used to assess the use of performance information at four logistical levels within each agency.