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As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring,

As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring,

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent

This book constitutes the refereed proceedings of the 9th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2020

Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated