The Quality Infrastructure

The Quality Infrastructure
Author :
Publisher : American Library Association
Total Pages : 270
Release :
ISBN-10 : 9780838994955
ISBN-13 : 0838994954
Rating : 4/5 (954 Downloads)
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Book Synopsis The Quality Infrastructure by : Sarah Anne Murphy

Download or read book The Quality Infrastructure written by Sarah Anne Murphy and published by American Library Association. This book was released on 2013-11-04 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a programmatic approach to measuring, analyzing, and improving library services.


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