Related Books

Service Quality Management in Hospitality, Tourism, and Leisure
Language: en
Pages: 360

Service Quality Management in Hospitality, Tourism, and Leisure

Authors: Jay Kandampully
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: Psychology Press

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Available on Hospitality and Tourism Complete Publications via EBSCOHOST via internet. A password may be needed off campus.
Service Quality in Leisure, Events, Tourism and Sport, 2nd Edition
Language: en
Pages: 324

Service Quality in Leisure, Events, Tourism and Sport, 2nd Edition

Authors: John Buswell
Categories: Business & Economics
Type: BOOK - Published: 2016-12-20 - Publisher: CABI

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Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and there
Service Excellence in Tourism and Hospitality
Language: en
Pages: 222

Service Excellence in Tourism and Hospitality

Authors: K. Thirumaran
Categories: Business & Economics
Type: BOOK - Published: 2021-01-20 - Publisher: Springer Nature

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Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors.
Managing Quality of Life in Tourism and Hospitality
Language: en
Pages:

Managing Quality of Life in Tourism and Hospitality

Authors: Muzaffer Uysal
Categories: Hospitality industry
Type: BOOK - Published: 2018 - Publisher:

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Managing Tourism and Hospitality Services
Language: en
Pages: 357

Managing Tourism and Hospitality Services

Authors: B. Prideaux
Categories: Hospitality industry
Type: BOOK - Published: 2006-09-14 - Publisher: CABI

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The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current