Managing with Total Quality Management

Managing with Total Quality Management
Author :
Publisher : Red Globe Press
Total Pages : 0
Release :
ISBN-10 : 9780333620069
ISBN-13 : 0333620062
Rating : 4/5 (062 Downloads)

Book Synopsis Managing with Total Quality Management by : Adrian Wilkinson

Download or read book Managing with Total Quality Management written by Adrian Wilkinson and published by Red Globe Press. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.


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