Managing Quality Customer Service
Author | : William B. Martin |
Publisher | : Crisp Pub Incorporated |
Total Pages | : 94 |
Release | : 1989 |
ISBN-10 | : 0931961831 |
ISBN-13 | : 9780931961830 |
Rating | : 4/5 (830 Downloads) |
Book Synopsis Managing Quality Customer Service by : William B. Martin
Download or read book Managing Quality Customer Service written by William B. Martin and published by Crisp Pub Incorporated. This book was released on 1989 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical, self-study book was developed to help you establish and manage a quality service operation.