Faithin Omaha eBook Collection

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estim

Africa is a continent on the upswing, developing great economic momentum. If German companies want to participate in Africa's upswing, they need to be familiar

Customer relations management (CRM) is about maintaining long-term customer relationships. This book looks at creating and managing customer relationships and h

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for co