Leading the Customer Experience

Leading the Customer Experience
Author :
Publisher : Kogan Page
Total Pages : 288
Release :
ISBN-10 : 1789666899
ISBN-13 : 9781789666892
Rating : 4/5 (892 Downloads)

Book Synopsis Leading the Customer Experience by : Brad Cleveland

Download or read book Leading the Customer Experience written by Brad Cleveland and published by Kogan Page. This book was released on 2021-02-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.


Leading the Customer Experience Related Books

Leading the Customer Experience
Language: en
Pages: 288
Authors: Brad Cleveland
Categories:
Type: BOOK - Published: 2021-02-23 - Publisher: Kogan Page

DOWNLOAD EBOOK

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and
Leading the Customer Experience
Language: en
Pages: 193
Authors: Ms Sarah Cook
Categories: Computers
Type: BOOK - Published: 2015-09-28 - Publisher: Ashgate Publishing, Ltd.

DOWNLOAD EBOOK

Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisation’s strategic aims and goals c
Customer Experience Management
Language: en
Pages: 300
Authors: Nihat Tavşan
Categories: Business & Economics
Type: BOOK - Published: 2018-05-07 - Publisher: Tasora Books

DOWNLOAD EBOOK

We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. T
The Customer Experience Manual
Language: en
Pages: 233
Authors: Alan Pennington
Categories: Business & Economics
Type: BOOK - Published: 2016-09-12 - Publisher: Pearson UK

DOWNLOAD EBOOK

Leading Loyalty
Language: en
Pages: 223
Authors: Sandy Rogers
Categories: Business & Economics
Type: BOOK - Published: 2019-04-16 - Publisher: AMACOM

DOWNLOAD EBOOK

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop