Faithin Omaha eBook Collection

If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the n

An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional H

The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing

Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand

This Element deals with the know-how and show-how to accomplish high velocity business operations. The basis of these operations is real-time data and low laten