Engaging Public Sector Clients

Engaging Public Sector Clients
Author :
Publisher : Springer
Total Pages : 275
Release :
ISBN-10 : 9780230235816
ISBN-13 : 0230235816
Rating : 4/5 (816 Downloads)
DOWNLOAD EBOOK
Book Synopsis Engaging Public Sector Clients by : John Alford

Download or read book Engaging Public Sector Clients written by John Alford and published by Springer. This book was released on 2009-04-08 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.


Engaging Public Sector Clients Related Books

Engaging Public Sector Clients
Language: en
Pages: 275

Engaging Public Sector Clients

Authors: John Alford
Categories: Political Science
Type: BOOK - Published: 2009-04-08 - Publisher: Springer

DOWNLOAD EBOOK

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing
Engaging Government Employees
Language: en
Pages: 289

Engaging Government Employees

Authors: Robert Lavigna
Categories: Business & Economics
Type: BOOK - Published: 2013-07-26 - Publisher: AMACOM

DOWNLOAD EBOOK

With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important
Public Service Efficiency
Language: en
Pages: 172

Public Service Efficiency

Authors: Rhys Andrews
Categories: Business & Economics
Type: BOOK - Published: 2014-01-03 - Publisher: Routledge

DOWNLOAD EBOOK

The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the cost
Public Service Logic
Language: en
Pages: 205

Public Service Logic

Authors: Stephen Osborne
Categories: Business & Economics
Type: BOOK - Published: 2020-10-29 - Publisher: Routledge

DOWNLOAD EBOOK

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous con
Putting Citizens First
Language: en
Pages: 220

Putting Citizens First

Authors: Evert A. Lindquist
Categories: Political Science
Type: BOOK - Published: 2013-08-01 - Publisher: ANU E Press

DOWNLOAD EBOOK

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions