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Customer Success
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Pages: 256
Authors: Nick Mehta
Categories: Business & Economics
Type: BOOK - Published: 2016-02-29 - Publisher: John Wiley & Sons

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Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer
The Seven Pillars of Customer Success
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Authors: Wayne McCulloch
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Type: BOOK - Published: 2021-04-27 - Publisher: Lioncrest Publishing

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As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the w
Practical Customer Success Management
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Pages: 373
Authors: Rick Adams
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Type: BOOK - Published: 2019-06-14 - Publisher: CRC Press

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"This book contains so much common sense that my neck was getting tired from nodding my head in agreement so often." Peter Armaly, Senior Director Customer Succ
The Customer Success Professional's Handbook
Language: en
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Authors: Ashvin Vaidyanathan
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Type: BOOK - Published: 2020-01-15 - Publisher: John Wiley & Sons

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The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Custom
The Startup's Guide to Customer Success
Language: en
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Authors: Jennifer Chiang
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Type: BOOK - Published: 2019-02-22 - Publisher: New Degree Press

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Are you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resources. It's a company mindse