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Customer Service in Libraries
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Pages: 119
Authors: Charles Harmon
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2013-02-13 - Publisher: Scarecrow Press

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In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassi
Customer Service in Academic Libraries
Language: en
Pages: 153
Authors: Stephen Mossop
Categories: Language Arts & Disciplines
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The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer ser
Customer Service in Libraries
Language: en
Pages: 119
Authors: Charles Harmon
Categories: Business & Economics
Type: BOOK - Published: 2013 - Publisher: Rowman & Littlefield

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In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing
Customer Service Programs in ARL Libraries
Language: en
Pages: 110
Authors:
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Creating the Customer-Driven Library
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Categories: Crafts & Hobbies
Type: BOOK - Published: 2005 - Publisher: American Library Association

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Building libraries on the bookstore model.