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Language: en
Pages: 232
Pages: 232
Type: BOOK - Published: 2018-08-13 - Publisher: Emerald Group Publishing
This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small compan
Language: en
Pages: 232
Pages: 232
Type: BOOK - Published: 2018-08-13 - Publisher: Emerald Group Publishing
This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small compan
Language: en
Pages: 263
Pages: 263
Type: BOOK - Published: 2015-10-13 - Publisher: John Wiley & Sons
Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you k
Language: en
Pages: 289
Pages: 289
Type: BOOK - Published: 2010-06-25 - Publisher: McGraw Hill Professional
Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Managem
Language: en
Pages: 224
Pages: 224
Type: BOOK - Published: 2012-06-12 - Publisher: Apress
User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such