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This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent
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As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its cons
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"This book provides examinations of the adoption and impact of e-government"--Provided by publisher.
OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches
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The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It
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This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; the