Faithin Omaha eBook Collection

Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for unde

Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not

This fully updated second edition of Understanding Customers is a recommended textbook for the Understanding Customers Certificate CIM paper. It is divided into

"A guided tour through the world of current or potential corporate clients, offered from a business perspective rather than a legal one"--Page 4 of cover.