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For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from p
Transforming Public Services by Design
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Authors: Sabine Junginger
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For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from p
Designing for Digital Transformation. Co-Creating Services with Citizens and Industry
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This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology,
Design for Policy
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Design for Policy is the first publication to chart the emergence of collaborative design approaches to innovation in public policy. Drawing on contributions fr
Service Design
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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you de