Related Books
Language: en
Pages: 241
Pages: 241
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Type: BOOK - Published: 2013-06-28 - Publisher: McGraw Hill Professional
Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what’s driving your customer's behavior? NOW YOU CAN! The Customer Service Sol
Language: en
Pages: 242
Pages: 242
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Type: BOOK - Published: 2013-07-17 - Publisher: McGraw Hill Professional
Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what’s driving your customer's behavior? NOW YOU CAN! The Customer Service Sol
Language: en
Pages: 704
Pages: 704
Type: BOOK - Published: 2016-12-12 - Publisher: World Scientific
Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services m
Language: en
Pages: 371
Pages: 371
Type: BOOK - Published: 2022-08-05 - Publisher: Edward Elgar Publishing
This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broa
Language: en
Pages: 801
Pages: 801
Type: BOOK - Published: 2016-03-29 - Publisher: World Scientific Publishing Company
Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher L