Faithin Omaha eBook Collection

Download or read book The Complete Customer Service Model Letter & Memo Book written by Michael Ramundo and published by Prentice Hall Direct. This book was released on 1995 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on more than 20 years experience in customer service, the author provides ready-to-use letters and memos that cover every phase of customer service. Included are letters for reaching potential customers, as well as a wide variety of inter- and intra-departmental memos, advisories, and newsletters to help customers service personnel provide optimal service to clients. Organized in five sections: communication with current customers, reaching prospective customers, intradepartmental and dealer communications, interdepartmental communications and public relations.