Satisfaction

Satisfaction
Author :
Publisher :
Total Pages : 432
Release :
ISBN-10 : 0071154124
ISBN-13 : 9780071154123
Rating : 4/5 (123 Downloads)
DOWNLOAD EBOOK
Book Synopsis Satisfaction by : Richard L. Oliver

Download or read book Satisfaction written by Richard L. Oliver and published by . This book was released on 1997 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is based on twenty years of research on the meaning, causes and consequences of customer satisfaction. It reviews current research and describes the work of practitioners in the field of satisfaction measurement


Satisfaction Related Books

Satisfaction
Language: en
Pages: 432

Satisfaction

Authors: Richard L. Oliver
Categories: Consumer satisfaction
Type: BOOK - Published: 1997 - Publisher:

DOWNLOAD EBOOK

This text is based on twenty years of research on the meaning, causes and consequences of customer satisfaction. It reviews current research and describes the w
Satisfaction: A Behavioral Perspective on the Consumer
Language: en
Pages: 740

Satisfaction: A Behavioral Perspective on the Consumer

Authors: Richard L. Oliver
Categories: Business & Economics
Type: BOOK - Published: 2014-12-18 - Publisher: Routledge

DOWNLOAD EBOOK

Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequen
Service Quality
Language: en
Pages: 201

Service Quality

Authors: Roland T. Rust
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: SAGE

DOWNLOAD EBOOK

The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, a
Interpreting Consumer Choice
Language: en
Pages: 370

Interpreting Consumer Choice

Authors: Gordon Foxall
Categories: Business & Economics
Type: BOOK - Published: 2009-09-10 - Publisher: Routledge

DOWNLOAD EBOOK

Interpretive consumer research usually proceeds with a minimum of structure and preconceptions. This book presents a more structured approach than is usual, sho
The Handbook of Marketing Research
Language: en
Pages: 721

The Handbook of Marketing Research

Authors: Rajiv Grover
Categories: Business & Economics
Type: BOOK - Published: 2006-06-23 - Publisher: SAGE

DOWNLOAD EBOOK

The Handbook of Marketing Research comprehensively explores the approaches for delivering market insights for fact-based decision making in a market-oriented fi