Running an Effective Help Desk

Running an Effective Help Desk
Author :
Publisher : Wiley
Total Pages : 128
Release :
ISBN-10 : 0471248169
ISBN-13 : 9780471248163
Rating : 4/5 (163 Downloads)
DOWNLOAD EBOOK
Book Synopsis Running an Effective Help Desk by : Barbara Czegel

Download or read book Running an Effective Help Desk written by Barbara Czegel and published by Wiley. This book was released on 1998-03-27 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helpdesk Management in Ihrer Firma - im Zeitalter der Intranets noch telefonbasiert? Wie Sie auf dem Gebiet der technischen Unterstützung der Angestellten auf die enormen Ressourcen des Web zurückgreifen können, zeigt Ihnen die Autorin dieses jetzt umfassend aktualisierten Klassikers. Mit vielen anwendungsbereiten Word- und HTML-Templates. (04/98)


Running an Effective Help Desk Related Books

Running an Effective Help Desk
Language: en
Pages: 128

Running an Effective Help Desk

Authors: Barbara Czegel
Categories: Computers
Type: BOOK - Published: 1998-03-27 - Publisher: Wiley

DOWNLOAD EBOOK

Helpdesk Management in Ihrer Firma - im Zeitalter der Intranets noch telefonbasiert? Wie Sie auf dem Gebiet der technischen Unterstützung der Angestellten auf
Help Desk Management: How to run a computer user support Service Desk effectively
Language: en
Pages: 330

Help Desk Management: How to run a computer user support Service Desk effectively

Authors: Wayne Schlicht
Categories: Computers
Type: BOOK - Published: 2019-09-29 - Publisher: Build a Help Desk Consulting LLC

DOWNLOAD EBOOK

Do you want your Help Desk to maximize customer satisfaction, quality and first contact resolution? Or just make sure your IT management processes are repeatabl
Running an Effective Help Desk
Language: en
Pages: 408

Running an Effective Help Desk

Authors: Barbara Czegel
Categories: Business & Economics
Type: BOOK - Published: 1994-12-06 - Publisher:

DOWNLOAD EBOOK

This survival manual for Help Desk managers and staff presents practical strategies and tactics to enable Help Desks to add value to their enterprise. Includes
How to Manage the IT Helpdesk
Language: en
Pages: 374

How to Manage the IT Helpdesk

Authors: Noel Bruton
Categories: Business & Economics
Type: BOOK - Published: 2002 - Publisher: Routledge

DOWNLOAD EBOOK

The result of over 15 years of practical experience, this volume offers tools for measuring IT help desk productivity and features ten steps for successful supp
A Guide to Help Desk Technology, Tools & Techniques
Language: en
Pages: 386

A Guide to Help Desk Technology, Tools & Techniques

Authors: Dione McBride
Categories: Business & Economics
Type: BOOK - Published: 2000 - Publisher: Cengage Learning

DOWNLOAD EBOOK

This book focuses on the technology, tools and techniques involved in running an effective help desk. A Guide to Help Desk Technology, Tools & Technology takes