Remarkable Service

Remarkable Service
Author :
Publisher : John Wiley & Sons
Total Pages : 304
Release :
ISBN-10 : 9781118116876
ISBN-13 : 1118116879
Rating : 4/5 (879 Downloads)

Book Synopsis Remarkable Service by : The Culinary Institute of America (CIA)

Download or read book Remarkable Service written by The Culinary Institute of America (CIA) and published by John Wiley & Sons. This book was released on 2014-02-10 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.


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