Faithin Omaha eBook Collection

Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that ta

In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial.

The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost e

The federal public service plays a vital role in Canada’s development by helping to shape public policies and deliver programs and services to Canadians. Spea