Handbook of Customer Engagement in Tourism Marketing
Author | : Raouf A. Rather |
Publisher | : Edward Elgar Publishing |
Total Pages | : 382 |
Release | : 2023-10-06 |
ISBN-10 | : 9781802203943 |
ISBN-13 | : 180220394X |
Rating | : 4/5 (94X Downloads) |
Download or read book Handbook of Customer Engagement in Tourism Marketing written by Raouf A. Rather and published by Edward Elgar Publishing. This book was released on 2023-10-06 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing an overview of current research and empirical applications, this Handbook serves as an authoritative and comprehensive guide to customer engagement in the tourism industry. Addressing important challenges, contributions from a global range of scholars explore an array of strategic and tactical issues including understanding and managing customer engagement as well as the metrics for capturing, measuring and implementing engagement methods.