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Type: BOOK - Published: 2010 - Publisher: Financial Times/Prentice Hall
This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is
Language: en
Pages: 252
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Type: BOOK - Published: 1999-04-22 - Publisher: Gospel Light Publications
Ever wonder how a restaurant or hotel earns a five-star rating? Is it the people? The location? The service? In most cases, it is all of this and more. Why shou
