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Language: en
Pages: 285
Pages: 285
Type: BOOK - Published: 2009-05-11 - Publisher: Berrett-Koehler Publishers
There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And ce
Language: en
Pages: 211
Pages: 211
Type: BOOK - Published: 2020-07-21 - Publisher: Hachette UK
'Beautifully outlines how our relationships can dramatically improve by an authentic way to repair' Eve Rodsky, bestselling author of Fair Play 'Practical, effe
Language: en
Pages: 143
Pages: 143
Type: BOOK - Published: 2017-01-12 - Publisher: Prelude Books
Renowned psychologist and bestselling author of The Dance of Anger sheds new light on the two most important words in the English language, "I'm sorry," and off
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2014 - Publisher:
Maybe you can't make things right, but you can apologize, and hope for forgiveness. Bloom examines the value and power of apologizing. She identifies the six es
Language: en
Pages: 376
Pages: 376
Type: BOOK - Published: 2005-09-24 - Publisher: Oxford University Press
One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove