Related Books

Effect of E-Government Based Service Delivery on Customers’ Satisfaction
Language: en
Pages: 113
Authors: Ashenafi Tola
Categories: Business & Economics
Type: BOOK - Published: 2020-08-27 - Publisher: GRIN Verlag

DOWNLOAD EBOOK

Master's Thesis from the year 2020 in the subject Organisation and administration - Public administration, grade: 4/4, Ethiopian Civil Service University (Leade
Electronic Government
Language: en
Pages:
Authors: Maria A. Wimmer
Categories: Electronic government information
Type: BOOK - Published: 2010 - Publisher:

DOWNLOAD EBOOK

Annotation. This book constitutes the refereed proceedings of the 9th International Conference, EGOV 2010, held in Lausanne, Switzerland, in August/September 20
E-Governance, Service Delivery and Customer Satisfaction
Language: en
Pages: 428
Authors: Rafia Naz
Categories: Electronic government information
Type: BOOK - Published: 2010-10 - Publisher: LAP Lambert Academic Publishing

DOWNLOAD EBOOK

Today customers/citizens of any nation want effective, efficient and equitable services. The global problem is one where Public service delivery is in a state o
How E-government Impacts Customer Service Satisfaction and Employee Efficiency
Language: en
Pages: 33
Authors: Christine Yeh
Categories:
Type: BOOK - Published: 2019 - Publisher:

DOWNLOAD EBOOK

In the twenty-first century, technology is evolving and advancing at a steady pace. The public sector needs to adapt to the digital era when providing services
Evaluating Websites and Web Services: Interdisciplinary Perspectives on User Satisfaction
Language: en
Pages: 354
Authors: Yannacopoulos, Denis
Categories: Computers
Type: BOOK - Published: 2014-02-28 - Publisher: IGI Global

DOWNLOAD EBOOK

The pervasiveness of the Internet has had a significant impact on global politics, economics, and culture. To create a truly effective product in such a saturat