Faithin Omaha eBook Collection

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and o

Packed with international case studies and examples, the book begins with a detailed analysis of the state of CRM and e-business in the financial services globa

Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking

Despite the ill effects of COVID-19 and the temporary closure of business operations worldwide, some organizations, such as the food and pharmaceutical industri

This book examines issues related to changing banking industry and the challenges in customer relationship management (CRM). The book should appeal to the stude