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Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition of t
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You're in charge of IT, facilities, or core operations for your organization when a hurricane or a fast-moving wildfire hits. What do you do? Simple. You follow
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When the COVID-19 pandemic caused a halt in global society, many business leaders found themselves unprepared for the unprecedented change that swept across ind
Business Continuity
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Continuity Management
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"How can I keep knowledge from walking out the door when employees leave?" This pressing question is insightfully answered in this landmark book. Operational kn