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This book, in applying the asset mapping theory of Kretzmann and McKnight (1993), developed a positive communication strategy for minimizing conflicts and build
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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c
Conflict and Gender
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This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, parti
Bargaining with the Devil
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The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the c
Building Conflict Competent Teams
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Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With t