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Applying Occupational Psychology to the Fire Service
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Applying Occupational Psychology to the Fire Service

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Applying Occupational Psychology in the Fire Service: Emotion, Risk and Decision-Making provides readers with an overview of the latest research informing the p
Cultivating Teacher Resilience
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Authors: Caroline F. Mansfield
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This open access book follows the development of the Building Resilience in Teacher Education (BRiTE) project across Australia and internationally. Drawing on t
The Evidence Behind HR
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Authors: Thomas R. Evans
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The Evidence Behind HR: An Open Evaluation of Contemporary HR Practices is a critical take on the assumptions and strategies used within modern HR practice. Thi
Police Trauma, Loss, and Resilience
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Essentials of Fire Department Customer Service
Language: en
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Essentials of Fire Department Customer Service

Authors: Alan V. Brunacini
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Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essenti