The Virtual Reference Desk

The Virtual Reference Desk
Author :
Publisher :
Total Pages : 248
Release :
ISBN-10 : UOM:39015063268570
ISBN-13 :
Rating : 4/5 ( Downloads)

Book Synopsis The Virtual Reference Desk by : R. David Lankes

Download or read book The Virtual Reference Desk written by R. David Lankes and published by . This book was released on 2006 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The Virtual Reference Desk' is based on the peer-reviewed lead papers from the November 2004 virtual reference conference in Ohio. Divided into sections - management, evaluation and standards, technology, resources, research and policy - the book features chapters written by recognized leaders in the reference information field.


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Chapter One, Reference: The First One Hundred Years ; Chapter Two, Getting Started: Designing Virtual Reference Systems ; Chapter Three, Managing Virtual Refere