Developing Quality Technical Information

Developing Quality Technical Information
Author :
Publisher : Pearson Education
Total Pages : 612
Release :
ISBN-10 : 9780133118971
ISBN-13 : 0133118975
Rating : 4/5 (975 Downloads)

Book Synopsis Developing Quality Technical Information by : Michelle Carey

Download or read book Developing Quality Technical Information written by Michelle Carey and published by Pearson Education. This book was released on 2014 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information, Third Edition is an indispensable resource for the future of technical communication.


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"The examples are excellent--right on target and easy to understand and adapt. Even those who don't adopt the entire procedure can profit from the parts, but th