Faithin Omaha eBook Collection

Service is the up and coming discipline for the 22nd century. But exactly what is service? Many people think that service is what people do – no more, no less

Service Management is the potent idea that could change your business. This useful little book is a pocket guide on how to operate any enterprise, described fro

This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is i

A smart, small book for any manager’s pocket. In every manager’s career there are moments where decisions need to be made in order to achieve success and th