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Supplying a framework for shifting to a strategic new customer focus, this book will enable executives and managers to evaluate where they are now; determine wh
What the CEO Wants You to Know
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Type: BOOK - Published: 2001 - Publisher: Crown

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A powerful lesson in what is really important in business, this remarkable book by an ultimate insider takes the lessons of the peddler and reveals how they can
What the Customer Wants You to Know
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From the bestselling author of What the CEO Wants You to Know? How to rethink sales from the outside in We have to face the truth: the process of selling is bro
Dear CEO
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50 letters from high-profile business leaders and thinkers to their CEO offering advice, insight and guidance. This collection of specially-commissioned letters
The Customer Success Economy
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Authors: Nick Mehta
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Type: BOOK - Published: 2020-05-19 - Publisher: John Wiley & Sons

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If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excelle