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Type: BOOK - Published: 2003-11-01 - Publisher: Berrett-Koehler Publishers
Modern culture’s worship of “how-to” pragmatism has turned us into instruments of efficiency and commerce—but we’re doing more and more about things t
Language: en
Pages: 349
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Type: BOOK - Published: 2014-11-11 - Publisher: Grand Central Publishing
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Four Simple Steps. That's all it takes to deliver legendary service and build a thriving team culture. Is negative service impacting your bottom line? Do you fi