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Social CRM For Dummies
Language: en
Pages: 336
Authors: Kyle Lacy
Categories: Business & Economics
Type: BOOK - Published: 2013-05-17 - Publisher: John Wiley & Sons

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Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and de
CRM For Dummies
Language: en
Pages: 375
Authors: Lars Helgeson
Categories: Business & Economics
Type: BOOK - Published: 2017-07-05 - Publisher: John Wiley & Sons

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Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader's guide to managing customer interactions. Cu
Social CRM For Dummies, (Custom)
Language: en
Pages: 62
Authors: Wiley
Categories:
Type: BOOK - Published: 2011 - Publisher: John Wiley & Sons

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The Definitive Guide to Social CRM
Language: en
Pages: 273
Authors: Barton J. Goldenberg
Categories: Business & Economics
Type: BOOK - Published: 2015 - Publisher: Pearson Education

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Social CRM is already enabling innovative companies to engage customers through powerfully effective two-way dialogues, and to build customer-centric strategies
The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
Language: en
Pages: 306
Authors: Adam Metz
Categories: Business & Economics
Type: BOOK - Published: 2011-08-16 - Publisher: McGraw Hill Professional

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"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game