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Authors: Alison Cartlidge
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Type: BOOK - Published: 2010-11-08 - Publisher: The Stationery Office

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This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capabilit
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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capabilit
Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (single Copy)
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Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (single Copy)

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This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capabilit
The Stationery Office Annual Catalogue
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Authors: Stationery Office
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This quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitio