Faithin Omaha eBook Collection

If you are a technically savvy business owner, entrepreneur, or departmental manager who wants to get their small to mid-sized company up and running with the p

Following on from the continued success of the European Conference on Information Management and Evaluation, we are delighted at the Ted Rogers School of Manage

Part I: Business process management: A new strategic context? Part II: The BPM Roadmap. Part III: Business process platform - the enabler for BPM. Part IV: Expe

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing

This book contains extended and revised versions of a set of selected papers from two workshops organized by the Euro Working Group on Decision Support Systems