Faithin Omaha eBook Collection

Unlock the secrets to delivering exceptional customer service with ‘Role-Playing for Unbeatable Customer Service’. This essential guide empowers service pro

Unlock the secrets to delivering exceptional customer service with 'Role-Playing for Unbeatable Customer Service'. This essential guide empowers service profess

Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to im

This invaluable resource is the training manual you need to give your employees the thorough training, review, and--if necessary--overhaul they need in the vita

Libraries are public places—open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficul