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This unique work represents the recording and analysis of oral history interviews conducted by the pioneering general practitioner Dr Hetty Ockrim with over sev
Handbook of Research on Employee Voice
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Authors: Adrian Wilkinson
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This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee
Integrating the Patient and Caregiver Voice into Serious Illness Care
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Authors: National Academies of Sciences, Engineering, and Medicine
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Millions of peopleâ€"infants, children, adults, and their familiesâ€"are currently coping with serious illness in the United States. Efforts are intensify
Implementing High-Quality Primary Care
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High-quality primary care is the foundation of the health care system. It provides continuous, person-centered, relationship-based care that considers the needs
What Patients Say, what Doctors Hear
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Authors: Danielle Ofri
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"Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while pat