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Mapping Experiences
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Pages: 652
Authors: Jim Kalbach
Categories: Computers
Type: BOOK - Published: 2016-04-25 - Publisher: "O'Reilly Media, Inc."

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Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companie
Mapping Experiences
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Authors: James Kalbach
Categories: Computers
Type: BOOK - Published: 2020-11-23 - Publisher: "O'Reilly Media, Inc."

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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the c
User Experience Mapping
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Type: BOOK - Published: 2017-05-26 - Publisher: Packt Publishing Ltd

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Understand your users, gain strategic insights, and make your product development more efficient with user experience mapping About This Book Detailed guidance
The Jobs To Be Done Playbook
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Type: BOOK - Published: 2020-04-07 - Publisher: Rosenfeld Media

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice." —Melissa Pe
Designing Web Navigation
Language: en
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Authors: James Kalbach
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Type: BOOK - Published: 2007-08-28 - Publisher: "O'Reilly Media, Inc."

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Thoroughly rewritten for today's web environment, this bestselling book offers a fresh look at a fundamental topic of web site development: navigation design. A