Faithin Omaha eBook Collection

"A perfect book for any Hospitality program, excellent instructor support, and a good resource for students." –Denise A. Braley, Mitchell College Today’s ec

MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, International Edition teaches the concept of treating cus

Using examples from the gamut of hospitality, this book explores issues around people, services and spaces. It covers management issues such as marketing, human

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the

REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the ne