Faithin Omaha eBook Collection

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturi

This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effecti

Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy Here's a guar

This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution,

Continuously changing customer and market requirements as well as new developments in information technology have become a dominating factor in today's business