Faithin Omaha eBook Collection

'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government ser

This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfactio

Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorg

Government at a Glance provides readers with a dashboard of key public sector indicators. Each indicator is presented in a user-friendly format, with graphs, br

The Atkinson Review: Final Report is the culmination of a year-long review of the measurement of UK government output and productivity. Sir Tony Atkinson from N