Faithin Omaha eBook Collection

“This excellent book makes it quite clear that your business has to focus on customer experience for 21st-century business success. It’s more than refreshin

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphon

Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wr

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer se