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Type: BOOK - Published: 2017-03-25 - Publisher:
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Language: en
Pages: 275
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Type: BOOK - Published: 2012 - Publisher: Houghton Mifflin Harcourt
For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forreste
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Type: BOOK - Published: 2020-09-30 - Publisher: Walter de Gruyter GmbH & Co KG
The Journey Mapping Playbook: A practical guide to preparing, facilitating and unlocking the value of customer journey mapping A valuable guide in helping you b
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Type: BOOK - Published: 2015-06-15 - Publisher: John Wiley & Sons
A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced
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Type: BOOK - Published: 2023-11-15 - Publisher: Quality Press
This handbook explains, in detail, each section of the Certified Supplier Quality Professional Body of Knowledge (updated 2023). It is a handy reference for tho
