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Building a Total Quality Culture
Language: en
Pages: 103

Building a Total Quality Culture

Authors: Joe D. Batten
Categories: Business & Economics
Type: BOOK - Published: 2014-01-01 - Publisher: Wipf and Stock Publishers

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How to build a Total Quality Culture through empowering decision-making, promoting ethics, and leadership.
Creating Culture Change
Language: en
Pages: 288

Creating Culture Change

Authors: Philip E. Atkinson
Categories: Business & Economics
Type: BOOK - Published: 1990 - Publisher:

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The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Chang
Putting Total Quality Management to Work
Language: en
Pages: 222

Putting Total Quality Management to Work

Authors: Marshall Sashkin
Categories: Total quality management
Type: BOOK - Published: 1993 - Publisher: Berrett-Koehler Publishers

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Creating a Customer-centered Culture
Language: en
Pages: 0

Creating a Customer-centered Culture

Authors: Robin L. Lawton
Categories: Consumer satisfaction
Type: BOOK - Published: 1993 - Publisher: ASQ Quality Press

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Creating a Customer-Centered Culture shows you how to successfully apply existing traditional management tools to knowledge and service work. it teaches you to
Total Quality Leadership
Language: en
Pages: 0

Total Quality Leadership

Authors: John D'Angelo
Categories:
Type: BOOK - Published: 1995 - Publisher:

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