Benchmarking for Best Practices

Benchmarking for Best Practices
Author :
Publisher : McGraw-Hill Companies
Total Pages : 344
Release :
ISBN-10 : UVA:X002622537
ISBN-13 :
Rating : 4/5 ( Downloads)

Book Synopsis Benchmarking for Best Practices by : Christopher E. Bogan

Download or read book Benchmarking for Best Practices written by Christopher E. Bogan and published by McGraw-Hill Companies. This book was released on 1994 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.


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